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We work with trusted manufacturers to deliver quality products. However, in the unlikely event a faulty product slips under our radar, under Australian Consumer Law you are entitled to a replacement or refund of that item.

For information regarding the returns process refer to PayPal Inc terms of use and buyer protection  here

No refunds or exchange for change of mind or incorrect choice

No refunds for cancellations

All duties and taxes to be for paid by receiver

Any other issues regarding returns are handled at our discretion. Please email to find a solution.