Refunds

We work with trusted manufacturers to deliver quality products. However, in the unlikely event a faulty product slips under our radar, under Australian Consumer Law you are entitled to a replacement or refund of that item.

For information regarding the returns process refer to PayPal Inc terms of use and buyer protection  here https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#Schedule_1_PayPal_Seller_and_Buyer_Protection_Policies

No refunds or exchange for change of mind or incorrect choice

No refunds for cancellations

Any other issues regarding returns are handled at our discretion. Please email info@truecolour.com.au to find a solution.