We work with trusted manufacturers to deliver quality products. However, in the unlikely event a faulty product slips under our radar, under Australian Consumer Law you are entitled to a replacement or refund of that item.
No refunds or exchange for change of mind or incorrect choice
No refunds for cancellations
All duties and taxes to be for paid by receiver
Any other issues regarding returns are handled at our discretion. Please email firstname.lastname@example.org to find a solution.